FAQs

Local Pop-Up is a community of Louisiana small businesses, creators and craftspeople established in 2017. In response to recent events, our team has worked overtime to bring the craft marketplace to you by showcasing Louisiana Makers in a virtual marketplace.

Each Maker in the Local Pop-Up Virtual Marketplace has the ability to offer the product of their choice on the website. Since makers are experiencing many cancelations and postponements, we offer the Local Pop-Up Shop as a virtual space for each maker to display their work. With no upfront cost to participate and payouts to vendors twice a month, the majority of each purchase goes directly to each maker.

Each Maker will ship their products. The Local Pop-Up Virtual Shop is a collaborative marketplace, and with recent restrictions each maker has the ability to curate their collection page with products they are able to ship directly to you. This will, in hopes give the makers a place to showcase all of the treasures they have been working on for the Spring Festival season. 

Please see our Safety page for all precautions and announcements regarding COVID-19.

Within reason, you should expect your products to ship within 7 business days of purchase. In the uncertain times of restrictions, we ask that you be patient with each maker as they process your order.

In order to provide the flexibility for each maker to customize their collection, as of March 2020, most items in the Local Pop-Up Shop are offered drop-ship by each maker. If you order from multiple Makers, your order will come from each of those makers. 

Local Love TIP: Order more than one product from each Maker as a way to help support them while combining also shipping cost. 

Begin a return or exchange, send an email to info@LocalPopUp.Shop with Subject “Return: Order #______” and we will get back to you within 48 business hours with further information. With this being a collaborative makers marketplace, we hope you understand each return or exchange will have to be handled within each Makers return policy.

First: apply to become a Local Pop-Up Vendor here. We will be in contact within 7 business days with ideas on how to integrate your craft or business into the Virtual Marketplace.

You can read our Local Pop-Up Shop story here.

Shop the Marketplace here! Send a care package to your best friend or family member. Try a maker's product you planned to grab at their next market. Spruce up your home with original art & kick it up in the kitchen, with Louisiana favorites.